V1.0 – Last updated 3 September 2021
Personal information we collect from you
We collect personal information from you, including: Information you give us when you interact with us, our services and software, such as your:
- contact information
- interactions with us
- billing or purchase information
Information we receive automatically from your device, such as:
- computer or network
- IP address
Purpose of collecting personal information
We collect your personal information in order to provide you with our services, including our website and carbon offsetting services.
If you give us permission, we may also send you communications such as newsletters and emails about new products and services.
Who we share your information with
Besides our staff, we may share your personal information with: Our suppliers who need to hold or use the information to enable our operations. For example, payment transaction providers, cloud hosting services, and other contractors who need to use your information to help us provide services to you.
Government or state authorities, such as carbon registries, government agencies and law enforcement agencies, where it’s needed to provide you with services or for us to conduct our business and comply with the law.
When you generate and publish publicly-accessible content (such as social media or profile page content) when using our services, you are agreeing to make this content (including any personal information in the content) public or available in accordance with any privacy settings you choose.
Viewing, removing and correcting your personal information You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org, or +64 21 918 961.
If our website or business is acquired or merged with another organisation, your information may be transferred to the new owners so that we may continue to provide you with services.